Frequently Asked Questions
Answers to help you choose the right gentle next step.
How long do I have access to a self-paced course?
Self-paced courses include ongoing access for at least 24 months from purchase. We don’t remove your progress if a course gets updated; you’ll see new lessons as they arrive.
What if I miss a live online session?
We provide replays and notes within 48 hours. You can submit questions in advance so they’re addressed even if you can’t attend live.
I’ve killed every basil plant—where should I start?
Begin with “Culinary Herb Basics” or “Windowsill Herbs.” These courses focus on drainage, gentle watering, and bright indoor light—common hurdles for basil and parsley.
What is your refund policy?
If a course truly doesn’t fit, contact us within 14 days. We’ll review progress and issue a fair refund or offer a better-fit course credit.
Do I need special tools or lights?
No specialized tools are required to begin. A basic trowel, drainage tray, and bright window are enough. We suggest optional grow lights for low-light homes.
Do you provide medical advice about herbs?
No. Our content is educational and focused on cultivation and general culinary use. We do not provide medical advice or health claims.
Can children help with these lessons?
Yes. Many activities are child-friendly with supervision, such as watering schedules and gentle harvesting with rounded scissors.
How much time should I set aside each week?
Most learners spend 45–90 minutes weekly. We design lessons you can complete in one sitting between daily tasks.
Do you offer certificates?
Yes, completion certificates are available for select courses. They’re a friendly milestone for your personal learning record.